ORDERING:

Opening order minimum: $150
Reorder minimum $150

Orders that do not meet our wholesale criteria will not be processed. Our candles are made to order, so orders are produced once payment has been received. All wholesale ordering is done online via our password protected Wholesale Ordering area. We do not offer products on consignment.

SAMPLES:

Please contact us if you are a first time wholesaler for a $25 tester pack. This pack is made of mini scented wax tester jars only and does not include candles or re-sellable items. This tester pack cost of $25 will be refunded when you place your first order. Includes Free Shipping. 

ELIGIBILITY TO PURCHASE + ACCESS WHOLESALE PRICING:

You must be a pre-approved account holder to access pricing and purchase from our wholesale ordering area. Contact us here to apply.  Your business details will be displayed on our stockist page once you have placed an order and received your order. You must continue to stock us to have your details displayed on our site.

PAYMENT:

Payment can be made by Visa, Visa Debit, MasterCard, and PayPal. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Stump and Co, we will not be liable for any delay or non-delivery. We take reasonable care to make our site is secure. All credit/debit card transactions on this site are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. To help ensure that your shopping experience is safe, simple, and secure, Stump and Co uses Secure Socket Layer (SSL) technology.

TURN AROUND TIME:

Our products are made to order, so please allow up to 2-3 weeks for your order to be made. Plus shipping times.

RETURNS / EXCHANGES:

If you are concerned with your order please contact us via hello@stumpandco.com within 5 days of receiving your order. Shipping and handling fees are not refundable.

DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact us via hello@stumpandco.com within 5 days of receiving a damaged or defective shipment.

DELIVERY & SHIPPING:

Free shipping Australia wide orders $500 and over.