1. Trim your wick to about 5mm before lighting each time. This can be done by simply pinching off any blackened ash to light the fresh wood underneath (check fresh wood height is no more than 5mm) or using wick trimmers or nail clippers.Â
2. Tilt the candle at a 45-degree angle and let the flame draw across the length of the wick, you will need to hold the flame to the wick for around 15-20 seconds to establish a strong flame.Â
3. Burn the wood wick candle until the top surface of the wax has melted evenly to the edge of the jar before extinguishing. this may take between 30 minutes to three hours after lighting. A full pool of melted wax will keep the candle from tunnelling or leaving wax on the sides of the vessel.
4. Do not burn past 3 hours. If you notice a larger than normal flame height (6-7cm plus) or a large flickering flame during any period of burning your candle you should extinguish the flame, trim the wick to 5mm, and relight.Â
5. Discontinue the use of the candle when
10mm of wax remains or steel tab is visible.
6. Place in freeze to remove wax and wick tab. Wash in warm water and remove the label. Never pour wax down a drain – where it’ll likely clog your pipes. Pour into a handful of paper towels or a recyclable bag. Place waste in your red wheelie bin.Â
7. Clean aluminium cans can be recycled via most curbside and drop-off recycling centres.
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In the rare event of a wax pool fire, do not touch or move the candle. Treat wax pool fire as an oil or grease fire by starving the flame of oxygen. The use of a powder extinguisher or fire blanket is preferable.
If these are not an option, a large quantity of pure sand or baking soda can be poured onto the flame. The flat side of a stainless steel pot, tray, or pan can be placed over the burning candle’s opening to create an airtight seal and suffocate the flame. Alternatively, place the open side of a stainless steel pot to completely cover the candle and suffocate the flame.
ALWAYS follow the safety and care instructions for our candles. These can be found on the base of our candles or on the label.
CAUSES:Â
Wax pool fires are commonly caused by burning past recommended times, not trimming wicks to the correct 5mm height, and candle burn acceleration. If your wick’s height is incorrect you will see a larger-than-normal flame height, which is anything above 6cm. This flame is likely to flicker or smoke. Extinguish the flame, trim the wick to 5mm, and relight.Â
Burn acceleration from long wick height, draughts, and candle sweating from incorrect storage temperatures or exposure to direct sunlight.Â
FIX sweating: If you see sweating on your candle use hair drying to remelt the top layer of the candle or use paper towel to wipe sweat from the hardened wax top.Â
